Privacy Policy

Most recent update: September 14, 2025

Welcome to IPTV Soso. Your personal information and privacy rights are our top priorities. If you have any doubts or issues about our policy or how we manage your data, please let us know. contact us via WhatsApp.

1. Data We Collect

When you register for our IPTV service, express curiosity about us or our offerings, or get in touch with us, we collect the personal information you provide voluntarily.

The information we collect includes the following personal details:

  • Contact Information: Your email address for account creation and communication.
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
  • Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The data we collect or receive is employed in the following manner:

  • To provide and manage your account. We use your information to create your account and keep it functional.
  • To process transactions. Your data is used to bill you for using our services.
  • To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
  • To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your information based on these legal justifications:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information will be kept only as long as needed for the purposes described in this privacy policy, unless a longer storage period is necessary or authorized by law (including tax, accounting, or other legal requirements).

5. Cookies & Tracking Technologies

To access or store information, we may use cookies and similar tracking technologies. These are mostly functional cookies necessary for the correct operation of the website and client area. We do not utilize invasive tracking cookies for advertising.

6. Third-Party Services

It is possible that we share your data with third-party vendors, service providers, or agents who perform services for us or on our behalf and need access to this information to carry out their work. Examples include:

  • Payment Gateways: To process your payments securely.
  • Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

Appropriate technical and organizational security measures have been implemented by us to protect the security of any personal information we process. However, remember that we cannot guarantee the internet is 100% secure.

8. Your Data Protection Rights

Based on your location, you might possess the following rights concerning your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To exercise these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

The service is exclusively for users who are 18 or older. We do not intentionally collect information from anyone below the age of 18.

10. Contact Us

For any questions or comments about this policy, we encourage you to contact us via WhatsApp.